Brian Wrigley, as a business improvement manager, truly believes that the route to business improvement is practical support, based on getting stuff done and measuring the important numbers in your business.
That’s why there are 2 types of sessions – monthly performance reviews and getting stuff done sessions.
Talk without action is very expensive.
“From my experience, a business shouldn’t be the reason to not sleep, not see your family. It should be the catalyst to a good life.”
Brian Wrigley (Business improvement manager)
You don’t need some outsider coming in to tell you what to do with your business or worst of all following a tick box build a business system.
20+ years as a business manager has taught me how one size fits all; really doesn’t. Whilst deep down all businesses are the same on the surface, the realities of the day to day, dealing with personalities and a whole lot of other variables means every business improvement specialist needs to be flexible. They need to be management, a mentor, a coach, an unreasonable friend, a shoulder to cry on, a guide and sometimes a boot up the bum.