Grounds for data collection
Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) [add explanation regarding the legal grounds for processing personal information, such as:] is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.
What information we collect?
Data is also collected by you personally sending a message in to us. This includes your name, phone number and email address – this information will only be used to respond to your enquiry and THAT IS IT!
The cookies analytics places on your computer are purely to show me that I am doing my job well and nothing more.
With whom do we share your Personal Information?
Nobody – unless my CRM and email service provider count but I’m not sure that they do because I won’t share your data with them, I will just input it into their system that I pay to use.
Our lawful basis for processing your personal data is: Contractual
As a general rule, we process your personal data to fulfil our contractual obligations to you. Obtaining and processing your information is a vital part of producing quotes, processing orders and providing you with a fully comprehensive service. Even if a contract is yet to to be put in place in the form of an order, we still require your information to be able to provide you with the relevant information you have asked us for.
Our second lawful basis for processing your personal data is: Consent
On occasion we may gather data from individuals we have no relationship with, for example at trade shows or exhibitions or via the online newsletter sign-up. In these circumstances, if you supply us with your email address we will ask for your consent to retain and process your data. There is an active opt-in box on our enquiry form and also on our website and unsubscribing is part of every outgoing email. We use a double opt-in system.
The rest of the jargon below is fairly standard, a template supplied by my domain reg provider
We collect two types of data and information from Users. The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“Non-personal Information”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).The second type of information is Personal Information, which is information that identifies an individual or may with reasonable effort identify an individual. Such information includes:Internet or Other Electronic Network Activity Information – which includes namely information, which we collect from your device, such as: geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.Identifiers: Registration information: when you register to our Site you will be asked to provide us certain details such as: full name; e-mail or physical address, and other information. This information is collected for the purpose of providing our Service and for communicating with you.Identifiers also include any voluntary information you provide us when you communicate with us (for example when you send us an email or use a “contact us” form on our Site) we collect the Personal Information you provided us with.[add types of personal information collected, and respective explanations, such as:]Commercial information – If you make or enable a transaction such as a purchase directly from our Site, we will collect billing and financial information as necessary to process your charges, such as credit card number, postal and email address.Geolocation Data…[This applies to companies which are subject to the GDPR]
As a UK or EU resident – you may request to: Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. Request rectification of your personal information that is in our control.Request erasure of your personal information. Object to the processing of personal information by us. Request to restrict processing of your personal information by us.Lodge a complaint with a supervisory authority. However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:
If you wish to mail your request, please get in touch and I will forward you the postal address in Northamptonshire.
Upon receiving your request, and according to legal obligations to which we are subject, we will first need to authenticate your request. Should sufficient information required to verify your identity not be included in your request, we will respond with an authentication request, after which your request will be processed within the legal timeframe.
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
The Site uses the following types of cookies:
a. ‘session cookies’ which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
b. ‘third party cookies’ which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
Most Web browsers automatically accept cookies, but allow you to modify security settings so that you can approve or reject cookies on a case-by-case basis or reject all cookies. You can configure your web browser to remove cookies by following the directions provided in your Internet browser’s “help” section.
If you are using a mobile device, you can-opt out of certain types of interest-based advertising, by accessing the “settings” on your device:
If you’re using an Apple device you can configure your device to limit ad tracking to by clicking on “settings” > “privacy” > “advertising” and toggling “limit ad tracking” to ‘on.’If you’re using an Android device you can opt out of most app-based tracking for advertising by opening the “Google Settings” app on your device, selecting “Ads”, and then selecting the option to opt-out of interest-based ads.
Please note that the above information may change when manufacturers update their systems. Also note, that your device may use another platform, not described above. In that case, please consult the manufacturer documentation for further instructions.
Third party collection of information
How do we safeguard your information?
We take great care in implementing and maintaining the security of the Site and your information; our systems are secure and we have a really solid foundation in handling sensitive information (which we don’t actually need to gather from you at all)
Transfer of data outside the EEA
Absolutely not applicable
We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.
Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.
We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at firstname.lastname@example.org
How to contact us
If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at email@example.com